Welcome to Zilva Services. By accessing or using our Virtual Assistant Services, you agree to be bound by the following terms and conditions. Please read them carefully before proceeding.

1. Services Provided
Zilva Services offers Virtual Assistant solutions, including but not limited to administrative support, email and calendar management, customer service assistance, and social media handling. All services are tailored to client needs and delivered remotely.

2. Service Agreements
A service agreement or scope of work may be required for long-term or custom projects. This agreement will outline deliverables, timelines, and payment expectations. Any changes to the scope must be agreed upon by both parties in writing.

3. Confidentiality
We understand the importance of confidentiality. Zilva Services agrees to keep all client information private and will not disclose, share, or reuse any data or materials provided by clients without explicit consent.

4. Limitation of Liability
Zilva Services shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. Our liability is limited to the amount paid for services rendered.

5. Intellectual Property
All content, materials, or work produced for the client remain the property of the client upon full payment unless otherwise agreed. Zilva Services retains the right to use non-sensitive, anonymized work for portfolio purposes, if approved by the client.

6. Modifications
Zilva Services reserves the right to update or modify these Terms and Conditions at any time. 

7. Contact Information
For any questions or concerns regarding these terms, please contact us at:
[email protected]